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Frequently Asked Questions
Pricing and Payment
How do I apply for a Government Discount
Can you explain your pricing?
Do you have e-receipt?
What are the available payment options for Angkas Passenger, Padala, and Pabili?
Why am I being charged when I add a card?
I cannot seem to find my biker. The real-time monitoring is not updated.
What OS version of my mobile is compatible with the app?
I cannot find my exact location on the map, what will I do?
My app says it's unable to connect to a server, what do I do?
How many accounts can be registred on the same mobile?
Can I suggest a route to my biker going to my destination?
What if my biker is asking for a tip?
What if I cannot contact my biker?
What if the ride was completed but I never got picked up?